FAQ

What is Changed?

Changed is a mental wellness app designed to help you track your mood, build healthy habits, and reflect on your personal growth. Through daily check-ins, streaks, and guided reflections, Changed gives you the tools to understand yourself better and grow — one small step at a time.

Is Changed available on iOS and Android?

Changed is currently in beta and is being developed for both iOS and Android simultaneously. Both platforms will be available at launch. Sign up on our homepage to be notified when we launch.

Is Changed a substitute for therapy or medical treatment?

No. Changed is a self-improvement and wellness tool — it is not a medical device and should not be used as a substitute for professional mental health care, therapy, or medical advice. If you are in crisis or need immediate support, please contact a qualified healthcare professional.

What languages does Changed support?

Changed supports all major languages. The app is available in the language set on your device.

How do I create an account?

Download the Changed app and tap "Get Started." You can sign up with your email address, Sign in with Apple (iOS), or Sign in with Google (Android). No social media accounts required.

I forgot my password. How do I reset it?

On the login screen, tap "Forgot password?" and enter the email address associated with your account. You'll receive a password reset link within a few minutes. Be sure to check your spam folder if you don't see it.

Can I use Changed on multiple devices?

Yes. Your account and data sync across all devices where you're signed in with the same account. Your streaks, habits, and journal entries will always be up to date.

How do I delete my account?

Go to Settings → Account → Delete Account in the app. Your account and all associated data will be permanently removed within 30 days. This action cannot be undone.

What is a streak?

A streak tracks how many consecutive days you've completed your daily reflection or habit check-in. Streaks are a motivational tool — they encourage consistency without being punitive. You can adjust streak settings in your profile.

How do habits work in Changed?

You can create custom habits and track them daily, weekly, or at your own cadence. The app visualizes your progress over time and nudges you with gentle reminders. Habits are fully customizable — name, icon, color, and frequency are all up to you.

What is the Reflection feature?

Reflection is a guided daily journaling experience. Each session includes a short prompt to help you check in with how you're feeling, what you're grateful for, and what you'd like to improve. Reflections are private and stored only on your account.

Are notifications customizable?

Yes. You can set reminder times for each habit, your daily reflection, and weekly reviews. All notifications can be enabled or disabled individually from Settings → Notifications.

Is Changed free?

Changed offers a free tier with core features including habit tracking and daily reflection. Premium features — such as advanced analytics, unlimited habit slots, and personalized growth reports — are available with a Changed Plus or Changed Pro subscription.

What are the subscription options?

We offer monthly and annual billing options. Annual subscribers receive a significant discount compared to monthly. Pricing is displayed in the app at checkout and may vary by region.

How do I cancel my subscription?

Subscriptions are managed through the App Store (iOS) or Google Play (Android). To cancel, go to your device's subscription settings and cancel from there. Your access to premium features will continue until the end of the current billing period.

Do you offer refunds?

Refunds are handled by Apple or Google depending on where you purchased. Please refer to their respective refund policies. If you believe you were charged in error, contact us at [email protected] and we'll do our best to help.

Who can see my journal entries and habit data?

Only you. Your personal wellness data is private and is not visible to other users or shared with third parties. Changed employees do not have access to your journal content. See our Privacy Policy for full details.

Can I export my data?

Yes. You can export all your data (habits, journal entries, mood logs) as a JSON or CSV file from Settings → Privacy → Export My Data. We believe your data belongs to you.

Does Changed sell my data?

Never. We do not sell, rent, or trade your personal information to any third party. Our business model is based on subscriptions, not data monetization.

The app is crashing. What should I do?

Try closing and reopening the app. If the issue persists, check for updates in the App Store (iOS) or Google Play (Android) and install the latest version. If you're still experiencing problems, contact us at [email protected] with your device model and OS version.

Does Changed work offline?

Yes. Core features including journaling and habit check-ins work offline. Your data will sync automatically when you reconnect to the internet.

What are the minimum system requirements?

Changed requires iOS 16.0 or later on iPhone, or Android 9.0 (API level 28) or later. An internet connection is required for account creation and data sync, but the app functions offline for core features.